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The visor with normal use,up and down will fail right after a year, so paying in full is expected. The new visor only warranty's for 12 months. I refuse to pay again, and will tie it up with cord. I've paid between $150.00 to $170.00 for new visors, has they never redesigned the defect, so the plastic insert the slides over the metal post cracks, and free falls flopping freely, hitting the driver in the nose. My passenger side Sunvisor failed 3 TIMES!!! Now it's the 3rd flopping down, I've rigged it up as best as possible with a Green Bungee cord. I remember when "the customer was always right". Tell all that want to listen not to buy a Toyota product. The ONLY thing they truly care about is their stockholders and their bottom line. They spend a lot of money convincing people to buy their cars. Like every other company, they really could care less about people or their safety. It's too bad for Toyota because I was just going to get my grandson a car, Toyota. They must think or they hope that people wont keep their cars that long and find it to no longer be their problem after 10 years even if they were aware of the problem. She stated that Toyota was aware of the manufacturers problem but only covered it for 10 years. After being put on hold while she checked it out, she returned and stated that it is not covered. I explained the problem and how it was detrimental to my wife's vision while she was driving and how it falls into my wife's vision when she is driving.

Then a customer service representative came on line. They have this wonderful advertisement when you're waiting for an operator at how much they care about their owners and how they try to make all our experiences good Memorable ones. In contacting my dealer, they said that the warranty had expired so they would no longer replace it. A few years back I received a notice from Toyota that they were replacing visors in Camrys from 2007 to 2011 models due to this condition. Not only is it inconvenient but a driving hazard. It falls down in your sight of vision when you are driving.

The visor on my wife's car will not stay up.